Keep Your Bathroom Mold-free

Sep 30, 2016

Bathroom inspections are essential because bathrooms are such a high trafficked water area, this can be a dangerous place for the growth of mold. These simple tips will keep your bathroom clean, fresh and mold free:

  • Make sure faucets and toilets are attached properly and sealed securely
  • Check the toilet bowl to make sure it is properly caulked and there are no leaks
  • Check shower walls (with water running) to see if moisture gathers
  • Make sure to leave the exhaust fan running before and after hot showers

If you come across mold, it’s very tempting to clean but because mold can contain very dangerous health ramifications. Make sure to trust a professional with a mold clean up of any size.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Types Of Hoarding

Sep 23, 2016

We never intend to let things get out of control. It starts with just one pile, I’ll sort it out later. Just one side of the garage, I never park there anyway. That one drawer that is too stuffed to close, I could probably get rid of some of those shirts.

Hoarding is not marked by laziness or craziness. Hoarding is the excessive acquiring of possessions with the inability to discard possessions. It’s that mental switch when your collection goes from part of your life to your whole life.

People hoard for many different reason and can hoard many different types of materials. Here are a few categories of Hoard we clean day in and day out at ServiceMaster:
  • Animal Hoarding: Animals give nonstop affection no matter how messy the house is, this easy love can be as addicting as the compulsion to collect
  • Information Hoarding: These are the books, newspapers and paper scrapped stacked floor to ceiling, just in case they need to access that information
  • Shopaholic: Doesn’t matter what it is, if there is a deal it’s impossible to resist. Many of the items and packages remained unopened, stacked in the clutter
  • Do-It-Yourelf-er: You never know when you can reuse an old nail or screw or piece of wood. That’s why our Do- it-Yourselfer has trouble letting go of these useful tools
  • Memory Keeper: Tubs of photos, stacks of scrapbooks. Many hoarders are dealing with loneliness and past traumas. Memories may feel like the only escape to better times.
  • Food collector: This type of hoarding is linked with Great Depression babies who went without food. This is one of the toughest hoarding categories to break because of the survival instincts.

No matter what they may be collecting, it’s never about the stuff. There is always a reason. The goal is to never loose your temper, always use the utmost compassion. At ServiceMaster, our goal is to empower the homeowner to make healthy lifestyle decisions to choose a better life.

Keep Your Kitchen Safe From Fire

Sep 16, 2016

Fire can be incredibly dangerous and unpredictable, these tips are designed to help avoid simple sources of fire to make your kitchen and your home a more safe place.  Keep these tips handy:

  • Make sure all kitchen outlets are up to code, any near water must be GFC
  • Keep cooking areas free from towels, hot pads, food wrappers and all other flammable material
  • Keep burning surfaces clear and clean
  • Clean vents and screens on a regular bases per manufacturers description
  • Properly plug in electronics and unplug electronics when not in use
  • Keep matches well out of reach
  • Have a fire extinguisher charged and ready for use
  • Make sure batteries in your smoke detector are working properly

No one wants to experience a loss in the home, especially something as devastating and traumatic as a house fire. Utilize these simple tips and  keep your family safe. If you ever experience a fire, trust the company with over 85 years of experience.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

What Are The Stages Of Hoarding?

Sep 9, 2016

To be honest, we all deal with Hoarding to some degree. Most everyone has a drawer full of clothes that no longer fit or a trunk of photos they hope to one day go through. Hoarding is broken down into five distinct stages that effect the home and the mind. In our materialistic culture, most of us operate within a Stage 1 hoard. As time passes and contents continue to gather, it can be simple and scary to find yourself in a far worse situation than you imagined.

  • Stage 1 Hoard
    • In the Home: Normal looking, a few piles, habits are the problem
    • In the Mind: Minor anxiety, plan on correcting
  • State 2 Hoard
    • In the Home: Storage room is full, pet litter box growing full
    • In the Mind: Feeling aware, embarrassed, justifying actions still
  • Stage 3 Hoard
    • In the Home: Entire rooms are becoming inaccessible, pets using restroom inside
    • In the Mind: Performance at work is suffering, Hoarder is sacrificing bathing and eating because of inaccessibility, family knows something is wrong
  • Stage 4 Hoard
    • In the Home: All but one room is full, Hoarder is living in cockpit, structural issues in the house are an issue, major fire hazard
    • In the Mind: Hoarder is fully withdrawn, depressed, not following societal rules, not paying bills or bathing, family is seriously concerned
  • Stage 5 Hoard
    • In the Home: House is completely full and no longer safe, Hoarder may be living in car
    • In the Mind: Entire day revolves around menial tasks like getting food, going to the bathroom or looking for an item, often in complete isolation

As the mess grows, the mental stress associated with the clutter can be overwhelming, causing the Hoarder to retreat further to their hideout. The key is to work with professionals who will use Compassion Based removal skills to help that Hoarder choose a better life.

For more information or help with Hoarding removal
Contact us at ServiceMaster in Mason.
Phone: 517-676-1626 Email:

Keep Mold Out Of Your House

Sep 2, 2016

The world is full of many different types of mold – some not so bad but many can be dangerous. No matter the type of mold, every kind needs some kind of moisture in order to grow. No one wants to deal with the drama of a mold clean up, so use these tips to avoid mold growth in your home.

  • Empty small garbages daily, this can be a massive area of mold growth
  • Use one centralized garbage that is properly sealed
  • Every week, clear out old food from the fridge
  • Make sure to keep cutting boards clean by using vinegar
  • Utilizing the exhaust fan when cooking to avoid moisture build up
  • Check water sources for leaks and drips

As you maintain these habits, you will find your home to be a clean and enjoyable place. If you find mold, remember to have it treated by a professional. Mold can be very dangerous, ServiceMaster is always here to help even the grossest clean outs.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Save Yourself The Drama

Aug 26, 2016

Doing laundry is a dramatic task already, now add in 4 inches of water puddling around your basement as your washing machine turns into your worst enemy. No one wants to deal with a water loss. Use these quick tips to avoid the drama.

The Laundry area is a source of constant water flow; from washing a dirty soccer uniform to throwing in a load of towels – hundreds of gallons of water are running through every month. By using these safety tips to check your laundry area often, you can avoid massive amount of water leaking into your home.

  • First, know how to turn off the main water
  • Check hoses to make sure connection and condition are right
  • Turn the washing machine on and check for leaks in hoses and connections
  • After running the washer, check below for any leaks or standing water
  • For front loaded washers, make sure the seal around the door is secure

These simple tips can help avoid a water loss in the laundry room or stop the trouble before too much damage is caused.  Always remember, ServiceMaster is a disaster's worst nightmare.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Simple Fire Do's And Don'ts

Aug 19, 2016

According to The American Red Cross, after a fire has started in your home, you only have, on average, 2 minutes to escape.   Every year there are more than 350,000 house fires. The quick blaze of a fire can be a fast, scary experience. The best way to proceed is to take proper precautions and make sure those around you know these simple tips.

 These quick fire safety tips can make the difference in surviving a home fire.

  • Fire Do’s
    • Make sure everyone in the house knows two ways to escape each room
    • Close doors behind you to slow the spread of fire and smoke
    • Plan a meeting spot outside the house
    • Teach kids to crawl outside -  once outside, stay outside!
    • Smoke alarms save lives, install a smoke alarm outside each sleeping area
    • Use the test button to check each smoke alarm once a month
    • Keep one or more working fire extinguishers in your home and know how to use them

  • Fire Don’ts
    • Don’t rely on one exit to escape from your home
    • Don’t forget about levels of your home, consider escape ladders for sleeping areas on second or third floor
    • Never re-enter a burning building, nothing is as valuable in your own life
    • Do not open a door without feeling it first to see if it’s warm. If it’s warm, the fire is nearby and you could cause greater risk of spreading the fire or injuring yourself

If you experience a fire in your home, these specific steps to take and thing to avoid will help you protect  yourself and your belongings.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Fireplace Tips

Aug 12, 2016

As fall and football start to approach, so does that cool weather. Time to start preparing that beautiful fireplace – here are some quick fireplace do’s and don’ts to keep you, your family and your home safe as the weather starts to change.

Fireplaces and wood stoves are cozy and warm for the winter. In order to keep the air healthy and reduce the risk of fire, you need to be aware of the risks they pose. Here on some tips on staying safe and healthy.

Wood fireplace: Burning wood improperly can produce dangerous gases such as carbon monoxide, organic gas and heavy smoke.
  • Burn only seasoned hardwood such as oak, maple and hickory
  • Avoid burning soft wood and never burn newly cur or wet wood
  • Do not burn wood that has been painted, treated or made with glue (such as partical board)
  • Never burn papers that contain bleaches or dyes. The particals can clog air passages in a fireplace and produce corrosive gases.

  • Puff backs are dangerous, an obstructed chimney or flue causes smoke to build up in the house. Blockages can be caused by soot buildup or by bird’s nests
  • Watch for weak chimney draft, this can cause smoke to have trouble escaping
  • Have your chimney inspected or clean at least once a year. This job is best done by a professional.

On the Hearth
  • Use proper fireplace equiptment
  • Keep a grate under the fireplace box that allows the fire to breathe
  • When building a fire, place the wood at the back of the fireplace
  • Keep a fire extinguisher nearby
  • Have protective doors or a fire screen in front of the fire
  • Keep all combustables at least 36 inches away form the fire, the further the better

By keeping these tips in mind, you can rest assured that your fireplace remains a nice, cozy treat in the winter. For further fire tips, keep reading our weekly blogs. 

Trauma Cleanup

Aug 5, 2016

A trauma is described as a deeply disturbing or distressing experience. This is not an easy part of the job, but where our dedication to compassion allows us to professionally clean even the most stressful situation.

With 25 years’ experience in hazardous cleanup, ServiceMaster Restore and our staff of IICRC certified technicians will go out to a site, evaluate the situation and restore the contaminated areas quickly, kindly and with extreme care. We have experience in crime scene, graffiti removal and chemical skills.

As first responders after a traumatic situation, we are cautious and compassionate in knowing the loss suffered by the family and friends of a loved one passing.  Our staff is trained in dealing with the emotional side, as well as, the skill and science behind the hazardous waste and chemical cleanup. 
Training is a crucial piece in remediation through the client’s grieving process. Our employees are trained in Biohazard, hoarding and crime scene clean up. Our training allows us to discreetly clean after blood, death and suicide as well as homicide and animal remains.

Despite the unpleasant nature of these events, we are happy to humbly serve you with your cleaning and restoring needs. As a leader in property damage restoration, we have helped to properly decontaminate and dispose of hazardous materials per federal, state and local regulations. 

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Jul 29, 2016
In the disaster world, we are reminded day in and day out that no one loss is the same.  Each flood, fire, or mold clean up takes the experience and insight of a restoration professional who can quickly determine factors effecting the situation.  By trusting a restoration professional with your water loss, you can rest assured knowing that your cleanup is being handled quickly and carefully.

Water losses are some of the most common disasters to effect a home, whether a burst pipe, flood, or snow destruction – it’s not just the cleanup. The job extends to drying and repairing the substructures that have accumulated moisture you may not be able to see.  Moisture damage can lead to crumbling dry wall and plaster, weakening structural material, rusting metal surfaces and more.  The longer moisture sits, the longer that water can cause damage. Quickly calling in a restoration professional will be able to save you time, belongings and money.

According to the Institute of Inspection Cleaning and Restoration Certification classifies three distinct types of water based on the source and cleanliness of the water.

  • Category 1: This liquid is clean from a sanitary source, such as a faucet, toilet tank, drinking fountain, ect. This type of water starts out clean but can quickly degrade to Category 2.
  • Category 2: This liquid is described as grey water and contains high levels of contaminates that may cause illness or discomfort.  Sources include dishwasher or washing mashing overflows, flush from sink drains, or toilet overflow.
  • Category 3: This is the worst classification and is grossly unsanitary.  This water could cause severe illness or death if ingested.  Category 3 is sometimes called Black Water. The source could be a sewer backup, flood from rivers of streams, toilet overflow with feces or stagnant liquid that supports bacterial growth.

ServiceMaster technicians are trained in IICRC cleaning methods for all types of categories and classes. Using extensive experience and training plus the proper tools we are able to salvage even the more dire situations.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Why Replace What You Can Restore?

Jul 22, 2016

From the warm feeling when you walk into a home, to the reliable creaks embedded in our business- Hardwood floors undoubtedly have a charm and appeal that attracts modern and traditional taste alike.  As time and traffic pass over our beautiful floors, the shiny glow and warm ambiance can turned into a dirty, scuffed mess. But why replace what you can restore?

Maintaining Hardwood floors with ServiceMaster preserves the durability and natural beauty of your investment.  It also enhances your floor’s shine and makes maintenance simple. ServiceMaster uses environmentally friendly, commercial grade products to create extreme durability and eliminate dirt, oil, dust and other contaminants that damage wood floors.

Depending on the severity of damage and depth of necessary cleaning, ServiceMaster can customize a cleaning routine specifically for your set of floors. The benefits of our WoodGlo Cleaning Schedule include:
  • Unbeatable clean and shine
  • Reduced wear on floor surfaces
  • Dust-free polishing
  • Extra slip – resistance
  • Fast dry times
  • Less yellowing
  • Low odor
  • Easy Maintenance

Choosing ServiceMaster to renew your hardwood floors; appearance allows you to avoid the cost and dust of sanding and refinishing.  One of our trained technicians would love to inspect your floors for scratches, discoloration, cracks, ect. in order to help create the right hardwood treatment for you.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Time To Talk About Hoarding

Jul 15, 2016

            It’s never an easy conversation to have. They must realize this is crazy right? They must realize they can throw away some of these things? They must realize the smell? They must want to change?

            Hoarding is described as a disorder characterized by one’s difficulty discarding items that appear to have little to no value. Hoarding is not simply an issue of an unkempt space, it can result in serious health and safety threats to the hoarder and anyone in their home.

            Compulsive hoarding is a mental disorder, deeply ingrained in the individual’s lifestyle, habits and mentality. Supporting the hoarder is vital, but we must realize it’s not our job to ‘fix’ them.  As a friend or family member, the most important service you can provide is to support them. Here are some practical tips for helping a loved one who hoards.

  • Educate yourself. Read up on what your friend is dealing with and how attempts to organize and clean will affect them.
  • Help your friend find a professional in your area that deals specifically with hoarding issues and professional organizing.
  • Show up on cleaning day with a positive, patient attitude; offer to help in the clean-up process.
  • Do little things to support your friend – keep in mind how embarrassing this condition can be, if you can understand this person, you will help their self- esteem.
  • Remind them that hoarding is just one component of their personality and not their whole identity.

Remember, it is not your responsibility to fix their life. This person is using Hoarding to deal with some deep issues that can’t be solved with one conversation. You can’t decide it’s time for this person to make a changed – they have to decide for themselves.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Fire Damage Do's And Don'ts

Jul 8, 2016

In the wake of a fire, we are faced with many hard decisions and emotional situations. After fire and smoke damage to your house, your prompt action can minimize further damage. The safe, timely steps listed below can assist you in restoring your home to the conditions before your crisis. Incorrect actions can be costly mistakes. These do’s and don’ts are guidelines for your information and guidance.

  • Blow off or brush – vacuum loose soot particles from upholstery, drapes and carpet
  • Discard open food packages, food may be contaminated
  • Send clothing with heavy smoke damage to a qualified dry cleaner
  • Wipe residue from porcelain bath fixtures to prevent etching
  • Change air filter on your furnace if it uses forced hot air
  • Take cheese cloth over intake and outlet air registers to capture any loose soot in the air.
    • Bonus: works better if cheese cloth is damp
  • Call your local ServiceMaster to clean, reconstruct and remove smell

  • Do not attempt to wash and papered or flat pained walls without consulting with a professional cleaner. Incorrect cleaning procedures could compound soot residue
  • Do not attempt to clean carpets or upholstered furniture
  • Do not use electrical appliance that have been close to the fire or water before having home checked
  • Do not use ceiling fixtures if the fan is wet
  • Do not touch anything. Soot on your hands can permeate upholstery, walls and woodwork – causing further damage
  • Do not eat food that has been exposed to fire or smoke
  • Do not wait to call for professional help

In an emergency, response is critical to damage mitigation and your satisfaction. We are available 24 hours a day to help you with your loss.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Disaster Preparedness - Pet Addition

Jul 1, 2016

We never think it will happen to us. But unfortunately, disasters happen everyday and always when we least expect it.. Unfortunately things such as house fires, flooding and harmful mold do not have as trike schedule or an RSVP.

Proper preparation is essential in disaster situation especially when it comes to members of our family Today, the family member we are talking about are our four-legged family members. In the event of an emergency, it is important to have the supplies that will last you and your pet for at least five days.

The Pet Disaster Preparedness checklist provided by The Humane Society records items you should have in your kit
  • 5-day supply of Food and Water
  • Medications and Medical records stored in waterproof container
  • A cat littler box, litter box, scoop and garbage bags (if you have a cat)
  • Sturdy leashes, harness and carriers to safely transport pets and make sure they don't escape
  • Current photos of your pets to help identify them if you become seperated
  • Written information about your pet's feeding schedule, medical conditions, behavior and your name /number - just in case you have to temporarily leave your pet in foster care

Home disasters are completely unexpected and cause severe damage and loss. ServiceMaster absolute provides professional and quick disaster service in case of smoke and fire, water and mold, and more. ServiceMaster, A Disaster’s Worst Nightmare.

Contact us at ServiceMaster in Mason for more details.
Phone: 517-676-1626 Email:

Heat Helps!

Jun 15, 2016

If I can’t see any water – does that mean it’s all gone? Definitely not.
ServiceMaster uses psychrometry, the science of drying, to remove more than just the water you can see.  Using specialized heat drying equipment, we are able to dry through even the toughest materials.

Just like your blow dryer, ServiceMaster uses heat drying technology to turn a soggy basement back to normal.  We use evaporation to speed up the water molecules and turn them into vapor, which allows our air movers to remove all the water from the space. We use heat to penetrate non permeable materials and coatings, like plaster and paint.  The heat and air work as a team to dry out each little nook and cranny. Even the slightest amount of moisture can lead to microbial growth in dark, damp spaces.

In order to get the most use out of our heat (and not turn your whole house into a sauna), we utilize plastic chambers or tents.  These chambers allow us to direct heat and air movement to concentrate on specific areas.  We utilize this technology to save water logged cabinets, hard wood, ceramic floors and everything in between.  Evaporating water from building materials quickly is essential.  Heat helps us to achieve dry standard in an efficient, controlled and measurable manner.